Female Candidates Preferred Immediate Resumption Required Are you an excellent communicator with a passion for delivering exceptional customer service? We're looking for a Customer Support Representative to join a dynamic team, assisting customers through inbound and outbound calls while providing outstanding support.

Key Responsibilities Answer inbound customer calls professionally and courteously Make outbound calls on behalf of various clients Follow client-specific call scripts and procedures Deliver exceptional customer service and resolve customer inquiries Accurately document customer interactions Meet quality, attendance, and performance targets

Requirements Excellent verbal communication skills Strong customer service and interpersonal skills Comfortable using computers and navigating multiple applications simultaneously Ability to multitask while speaking with customers Strong attention to detail and problem-solving skills Work Schedule (Nigeria Time) Monday: 4:00 PM – 1:00 AM Tuesday: Off Wednesday: 4:00 PM – 1:00 AM Thursday: 4:00 PM – 1:00 AM Friday: 4:00 PM – 1:00 AM Saturday: 2:00 PM – 11:00 PM Sunday: Off Please Note: • This role requires excellent communication skills and a customer-first mindset. • Candidates must be comfortable working the stated schedule, including evening hours in Nigeria. How to apply Interested and qualified candidates should send their CV/Resume to: [email protected] Subject: Customer Support Representative Application