A
Vacancy for a CONTACT CENTER AGENTS
Access Bank Headquarters
Fulltime
Victoria Island, Lagos
NGN 101,000 - 170,000
Job Description
Please complete this application form accurately. Ensure that all information provided is correct, as it will be used during the recruitment and screening process.
Responsibilities
Job Responsibilities*
- Respond to customer inquiries through phone calls and other communication channels.
- Provide accurate information on banking products and services.
- Resolve customer complaints and escalate issues when necessary.
- Maintain high-quality customer service standards.
- Document customer interactions and follow up on requests.
- Support the bank's commitment to excellent customer experience.
Requirements
Educational Qualification:* (B.Sc.) with a minimum of Second Class Lower (2:2) only
*Age Requirement:* English-Speaking Applicants: 26 years and below and Hausa-Speaking Applicants: 28 years and below.
*Work Schedule:* Shift-based schedule (to be communicated by the bank).
*How to Apply*
Qualified and interested candidates should submit their applications and updated CVs for consideration.
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