Vacancy for a Whatsapp Customer Service Officer — Freebyz
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Vacancy for a Whatsapp Customer Service Officer
FMR Agency
Fulltime
Remote
NGN 100,000 - 150,000
👁 741 views ⏰ Posted 5 months ago

Job Description

We are hiring a highly responsive, emotionally intelligent and result-driven WhatsApp Customer Service Executive to manage daily customer enquiries from ads and other channels, build trust quickly, guide customers to the right products, and convert conversations into sales.

Responsibilities

‎Respond to all WhatsApp enquiries promptly and professionally ‎Convert daily inbound leads from ads into paid orders ‎Guide customers on product selection, especially shade matching for foundation ‎Handle objections confidently and close sales without sounding pushy ‎Follow approved scripts, pricing, delivery information and brand policies ‎Upsell and cross-sell relevant RLG Cosmetics products ‎Maintain accurate follow-up with interested customers until conversion ‎Escalate complaints properly while protecting brand image ‎Keep chat records organized and updated

Requirements

To apply for position of WhatsApp Customer Sales Closer at FMR Agency, interested and qualified candidates should; Send their CV to: [email protected] using Job Title as the subject of the mail For Instagram Customer Sales Closer at FMR Agency, interested and qualified candidates should; Send their CV to: [email protected] using “Instagram DM customer sales closer” as the subject of the mail.
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