Job Description
CF Braids & Locs is looking for a Client Experience & Sales Lead to manage client enquiries and help convert leads into confirmed bookings. This is a sales-focused client experience role. The successful candidate will be responsible for managing prospective and existing clients throughout their booking journey, while actively contributing to the growth of the business.
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Responsibilities
- Responding to WhatsApp and Instagram enquiries
- Following up with potential clients
- Qualifying leads and guiding them through the booking process
- Booking consultations and appointments
- Following up on deposits and confirming bookings
- Sending appointment reminders
Requirements
- Highly organised and detail-oriented
- A confident and professional communicatorComfortable with sales and client conversion
- Proactive and confident with follow-ups
- Experienced in customer service, sales, client relations or a similar role
- Comfortable using WhatsApp and Instagram professionally
How to Apply
Please send:
1. Your CV
2. A brief introduction
3. Your relevant experience
4. Your current availability
5. Why you believe you would be a strong fit for CF Braids & Locs
Benefits
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