As a Customer Success & Implementation Specialist, you will own the customer onboarding and activation process end-to-end. Your goal is to ensure every customer transitions smoothly from setup to active usage, reducing time-to-value and driving long-term success.

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•    Lead customer onboarding, configuration, and system setup.
•    Manage data migration with accuracy and efficiency.
•    Deliver engaging training sessions to empower users.
•    Provide proactive support and troubleshooting during implementation.
•    Conduct follow-ups to ensure adoption and satisfaction.
•    Collaborate cross-functionally to improve onboarding workflows and reduce activation timelines.

•    Experience in customer success, implementation, or onboarding roles (preferably SaaS/HR tech).
•    Strong project management and organizational skills.
•    Excellent communication and training abilities.
•    Analytical mindset with attention to detail in data migration and configuration.
•    Customer-first attitude with a passion for helping people succeed.

•    Be part of a mission-driven company reshaping HR technology.
•    Work in a collaborative, growth-oriented environment.
•    Opportunity to make a direct impact on customer success and product adoption.
•    Competitive compensation and benefits package.

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KalHR is transforming how organizations manage their people. Our mission is to deliver seamless HR solutions that empower businesses to thrive. We’re looking for a passionate Customer Success & Implementation Specialist to join our growing team and help customers unlock the full value of KalHR quickly and effectively.