We are seeking highly motivated Customer Service Officers with exceptional telesales, marketing and convincing skills.

The ideal candidate will be responsible for driving sales through phone calls, social media, and physical engagement, converting leads to paying customers, and providing excellent after-sales customer service.

Access Remote and Full time Vacancies on our Channel as they break!

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Sales & Marketing:

• Make high volume outbound calls (telesales) to prospective customers from provided leads and personal sourcing
• Aggressively market and sell the company’sproducts and services
• Follow up on all leads, inquiries, and abandoned sales to close deals
• Achieve and exceed daily, weekly and monthly sales targets
• Develop and implement effective sales strategies for customer acquisition and retention
• Upsell and cross-sell company products

Customer Service:

• Handle inbound customer inquiries, complaints and requests professionally
• Provide accurate information about products, pricing, delivery and services
• Build and maintain strong, long-lasting relationships with customers
• Maintain customer database and update CRM regularly
• Escalate complex issues to the appropriate department

Reporting:

• Prepare daily sales reports and submit to the Sales Manager
• Gather market feedback and competitor intelligence

• B.Sc / HND / OND in Marketing, Business Administration, Mass Communication or any related field
• Minimum of 1-2 years proven experience in Telesales, Direct  Sales, Customer Service or Call Center roles (Experience in fitness, wellness, tech or lifestyle products is an added advantage)
• Must be between 22 – 35 years
• Exceptional persuasive, negotiation and closing skills
• Great with telesales – confident on the phone, not call-shy
• Excellent verbal communication and convincing skills
• Smart, articulate, well-groomed and customer-centric
• Ability to work under pressure and deliver on targets
• Proficiency in Microsoft Office and social media engagement (WhatsApp, Instagram, Facebook)
• Must reside in Abuja or be willing to relocate

To apply for Job vacancies at Work Dey HR Services, interested and qualified candidates should;

Send their updated CV and a brief Cover Letter to: [email protected] using the job title e.g “Application for Sales Representative / Customer Service Officer – Abuja” as the subject of the email.

• Salary: N150,000 – N180,000 monthly.
• Attractive Commission on every  sale closed
• Monthly Performance Bonuses & Incentives
• HMO, Pension and other statutory benefits upon confirmation
• Clear career growth path to Senior Sales Executive / Team Lead
• Intensive  sales training and continuous professional development
• Conducive and friendly work environment

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