We are seeking a HRIS & Shared Services Advisor who will provide operational support for the organisation’s Human Resources Information Systems (HRIS), employee database, and personnel records, ensuring data accuracy, integrity, confidentiality, and continuous system improvement. The role will also coordinate daily HR Shared Services activities, including employee documentation, benefits enrolment, HR reporting, and administrative processes, to ensure efficient and timely service delivery across the organisation. 

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• HRIS Administration: Support the day-to-day administration of HR information systems, including HRMS, PAYMASTER, and Microsoft Dynamics, ensuring employee information is accurate and up to date.
• Employee Records Management: Maintain accurate and confidential employee records, including personal information, job changes, career progression, pension details, and other statutory information.
• HR Shared Services: Coordinate employee documentation, personnel records, HR forms, policies, standard operating procedures, and employee status-change processes.
• Benefits and Statutory Enrolment: Coordinate employee enrolment with Health Maintenance Organisations (HMOs), Pension Fund Administrators (PFAs), NHF, and other relevant statutory documentation.
• Compliance and Employee Support: Review HR documents and processes for regulatory compliance, facilitate employee confirmation processes, and coordinate employment reference letters while maintaining confidentiality.
• HR Reporting and Analytics: Prepare accurate and timely HR reports, analyse employee data, develop meaningful insights, and support employee engagement surveys and other HR data initiatives.
• Data Integrity and Service Delivery: Monitor data accuracy, ensure timely processing of HR transactions, support continuous improvement of HR processes, and collaborate with departments and external service providers to deliver efficient HR services.

• Minimum of a BSc degree in Social Sciences, Management Information Systems (MIS), Computer Science, or a related discipline.
• Professional certification such as CIPM, HRCi, SHRM, or CIPD will be an added advantage.

Requirements

• Strong knowledge of HR information systems, HR administration, and employee data management.
• Proficiency in Microsoft Office applications and HRIS platforms.
• Strong data analysis and reporting skills, with the ability to translate HR data into meaningful insights for decision-making.
• Excellent attention to detail, with a strong commitment to data accuracy and confidentiality.
• Good understanding of employee documentation, HR processes, and statutory employee records.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent written and verbal communication and presentation skills.
• Ability to work effectively with employees and stakeholders at all levels of the organisation.
• High levels of discretion, integrity, and professionalism.

Experience

• Minimum of 3 years’ hands-on experience in HRIS or HR Administration.
• Experience in a similar role within the FMCG industry or a multi-site organisation is essential.
• Practical experience using HR information systems and Microsoft Office applications.
• Demonstrated experience in HR data analysis, reporting, and presentation.
• Experience managing employee records, HR documentation, and administrative processes while maintaining data accuracy and confidentiality.

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