Job Description
To generate quality loan business, convert qualified prospects, and maintain a healthy loan portfolio through responsible selling and disciplined customer follow-up.
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Responsibilities
- Source and qualify prospective individual and SME borrowers through referrals, field activity,
partnerships, digital channels, and relationship networks. - Explain the Company's loan products, pricing, repayment terms, documentation requirements, and
eligibility criteria accurately and transparently to prospects. - Complete preliminary customer assessment (affordability, identity, purpose of loan) and submit
accurate, complete loan applications for credit review. - Maintain an active, well-documented sales pipeline and follow up every lead from first contact through disbursement.
- Coordinate with Credit, Operations, and Recovery teams to support onboarding, disbursement,
repayment monitoring, and early resolution of overdue accounts. - Maintain complete customer and sales records in the CRM/loan system and comply with KYC, data
protection, and internal control requirements. - Represent the Company professionally at all times in client-facing interactions, protecting the brand and building long-term customer trust.
- Provide accurate daily, weekly, and monthly sales activity and pipeline reports to the Head of Business
Development.
Requirements
- OND/HND/bachelor’s degree in business administration, Marketing, Banking & Finance, Economics or a related field.
- Minimum of 1–3 years' experience in loan/consumer-lending sales, microfinance, retail banking, or a
direct-sales environment (fresh graduates with strong sales aptitude may be considered for entry-level slots). - Working knowledge of loan products, credit basics, and KYC/AML requirements is an advantage.
- Demonstrable track record of meeting or exceeding sales targets.
- Resident in or willing to work within the assigned territory; must be comfortable with field/on-the-
ground selling.
REQUIRED SKILLS & COMPETENCIES
• Strong interpersonal, negotiation, and persuasive selling skills.
• Excellent verbal and written communication in English (local language proficiency is an added
advantage).
• Basic computer literacy — MS Office/Excel and comfort with mobile/CRM sales tools.
• High integrity, discipline, and customer-first orientation.
• Resilience, self-drive, and ability to work to daily/weekly targets under supervision.
• Good numeracy and attention to detail for documentation accuracy.
Benefits
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