Vacancy for Telesales Executive (NYSC) — Freebyz
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Vacancy for Telesales Executive (NYSC)
StarGuide HR Consulting
Fulltime
Yaba, Lagos
NGN 40,000 - 50,000
👁 10 views ⏰ Posted 8 hours ago

Job Description

StarGuide is seeking a confident, disciplined and results-driven corps member to join our team as a Telesales Executive. The successful candidate will be responsible for converting enquiries into paying customers. This is not simply a customer service role. The employee will take ownership of assigned leads, conduct consistent follow-up, address objections, book qualified meetings and actively move prospects towards payment or another agreed sales outcome.

This position is suitable for a corps member who enjoys speaking with people, can communicate persuasively without being aggressive and is motivated by measurable targets and commission-based earnings.

 

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Responsibilities

Lead Engagement and Conversion

  • Contact new inbound leads received through WhatsApp, website forms, advertisements, social media and referrals.
  • Make telephone and WhatsApp calls to prospective customers.
  • Explain StarGuide’s offerings clearly and confidently.
  • Understand each prospect’s needs and recommend the most suitable service or programme.
  • Address questions and objections relating to pricing, programme value, payment and service delivery.
  • Follow up consistently with interested prospects until they pay, decline or are formally closed.
  • Follow up with abandoned registrations and prospects who have not completed payment.
  • Ensure assigned new leads are contacted promptly during working hours.

Outbound Sales and Lead Reactivation

  • Re-engage previous leads, former participants and prospects from earlier campaigns.
  • Conduct targeted outbound calls and messages using company-provided lead lists.
  • Identify and qualify potential corporate clients.
  • Generate new leads through approved outreach and referral activities.
  • Book qualified consultation meetings, product demonstrations and corporate sales conversations.
  • Support sales campaigns, programme launches, webinars and promotional activities.

Lead and Pipeline Management

  • Record every assigned lead, call, message, follow-up and outcome in the approved tracker or CRM.
  • Maintain accurate information on lead status, next action, payment status and conversion source.
  • Ensure no active lead is abandoned or left without an agreed next step.
  • Submit concise daily activity and conversion reports.
  • Participate in weekly sales planning, pipeline reviews and performance check-ins.
  • Work closely with the Operations team to confirm registrations, payments and customer records.
  • Handle prospect and customer information confidentially.

Requirements

The ideal candidate must:

  • Be a currently serving NYSC member in Lagos, preferably recently mobilised with at least ten months remaining in the service year
  • Be available to complete the remainder of the NYSC service year with StarGuide
  • Be able to work onsite on Tuesdays and Fridays
  • Possess strong spoken and written English
  • Be confident speaking with prospects over the telephone and through WhatsApp
  • Demonstrate persuasion, resilience and good listening skills
  • Be comfortable working with sales and revenue targets
  • Be organised and able to follow up with several prospects without losing track of conversations
  • Have basic proficiency in Google Sheets, Microsoft Excel, email and digital communication tools
  • Have a suitable environment for productive remote work
  • Demonstrate integrity and discretion when handling customer information and company equipment

Previous telesales, customer service, business development, marketing or lead-conversion experience is an advantage, but it is not compulsory. Candidates who can demonstrate strong communication ability, discipline and willingness to learn will be considered.

How to Apply

Click the link the below to apply.

Benefits

  • Monthly base stipend: ₦50,000
  • Uncapped sales commission

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