Requirements ●Bachelor’s degree or HND in Business Administration, Marketing, Mass Communication, Customer Service, Public Relations, Social Sciences, or a related field. ●Professional certification in Customer Service, CRM, Marketing, or a related field is an advantage. ●Minimum of 1–3 years\' experience in customer service, preferably within renewable energy, utilities, telecommunications, fintech, or a related industry. ●Good knowledge of customer service principles and practices. ●Basic understanding of renewable energy, solar systems, mini-grids, electricity metering, and energy services. ●Good knowledge of Microsoft Office tools, particularly Excel and Word. ●Experience using CRM or customer management platforms is an advantage. ●Good reporting and documentation skills.

Send CV to: [email protected] using the position as subject of email.