Vacancy for a CUSTOMER CARE REPRESENTATIVE — Freebyz
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Vacancy for a CUSTOMER CARE REPRESENTATIVE
Your Virtual Ally Limited
Fulltime
Lagos Island
NGN 350,000 - 400,000
👁 107 views ⏰ Posted 1 month ago

Job Description

We’re looking for a social media-savvy Customer Care Representative to join our team in Lagos.

 

Access Remote and Full time Vacancies on our Channel as they break!

Responsibilities

  • Respond to customer enquiries via Instagram and WhatsApp.
  • Manage daily Instagram stories and customer interactions.
  • Handle DMs, comments, complaints, and follow-ups.
  • Maintain a friendly and engaging brand voice.
  • Stay updated on social media trends and Gen Z communication styles.

Requirements

  • Female, preferably 25–28 years.
  • Excellent English communication skills.
  • Very comfortable with Instagram, WhatsApp, and TikTok.
  • Strong customer service and interpersonal skills.
  • Fast, responsive, organised, and able to multitask.
  • Previous customer service/social media experience is a pleasure.

How to Apply:
Send your CV to [email protected]

Subject: Customer Care Representative

Apply via Email
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