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Vacancy for a CUSTOMER CARE REPRESENTATIVE
Your Virtual Ally Limited
Fulltime
Lagos Island
NGN 350,000 - 400,000
Job Description
We’re looking for a social media-savvy Customer Care Representative to join our team in Lagos.
Access Remote and Full time Vacancies on our Channel as they break!
Responsibilities
- Respond to customer enquiries via Instagram and WhatsApp.
- Manage daily Instagram stories and customer interactions.
- Handle DMs, comments, complaints, and follow-ups.
- Maintain a friendly and engaging brand voice.
- Stay updated on social media trends and Gen Z communication styles.
Requirements
- Female, preferably 25–28 years.
- Excellent English communication skills.
- Very comfortable with Instagram, WhatsApp, and TikTok.
- Strong customer service and interpersonal skills.
- Fast, responsive, organised, and able to multitask.
- Previous customer service/social media experience is a pleasure.
How to Apply:
Send your CV to [email protected]
Subject: Customer Care Representative
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