Vacancy for a Social Media & Shortlet Manager — Freebyz
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Vacancy for a Social Media & Shortlet Manager
Peculiar Shortlet Apartment
Fulltime
Lekki Phase I, Lagos
NGN 140,000 - 150,000
👁 98 views ⏰ Posted 1 month ago

Job Description

About the Role Peculiar Shortlet Apartment is seeking a creative, proactive, and results-driven Social Media & Shortlet Manager to grow its social media presence and oversee day-to-day shortlet operations. The ideal candidate will have a strong background in social media management, hospitality, and guest relations, with the ability to create engaging content and deliver excellent customer service.

Responsibilities

Key Responsibilities Manage and grow the apartment's social media platforms. Create engaging content, including photos, videos, reels, and promotional materials. Respond promptly to enquiries, messages, and comments from guests and potential customers. Manage shortlet bookings, reservations, check-ins, and check-outs. Coordinate guest communication and ensure excellent customer service. Promote available apartments and special offers to increase occupancy. Maintain accurate booking and guest records. Coordinate with housekeeping and maintenance teams to ensure apartments are guest-ready. Prepare regular reports on bookings, enquiries, and social media engagement.

Requirements

Requirements Minimum of 1–3 years' experience in social media management, hospitality, shortlet management, or a related role. Strong knowledge of Instagram, Facebook, TikTok, and WhatsApp Business. Excellent communication and customer service skills. Good photography, videography, and content-creation skills. Ability to use Canva and other basic content-creation tools. Experience managing shortlet/Airbnb bookings will be an added advantage. Strong organisational and multitasking abilities. Must be proactive, presentable, responsible, and detail-oriented. Must be able to work effectively with minimal supervision. How to Apply Interested and qualified candidates should send their CV to: [email protected] Subject Line: Social Media & Shortlet Manager Only shortlisted candidates will be contacted.
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